Frequently Asked Questions
We aim to respond to all enquires within 24 hours. Typically a first draft will be sent to you within 2 working days, however, if you require the order sooner, please specify this and we will try to accommodate your requirements, however there will be an additional charge for this.
Please be assured that all information you provide us will be used for the purposes of writing the CV or supporting documents only. Absolutely no information will be passed onto third parties.
You can pay by debit or credit card through PayPal.
Before we can begin work on your order you will need to make payment through the online system.
If you have a current CV we will need to see a version of this. If not then we will need details of employment and training. Ideally we will need to know what specific area you are looking to apply to so that the CV can be tailored. We would also need a job application details for the cover letter and application.
You can contact us via email and on the telephone number. We also provide Skype and telephone appointments arranged at a time convenient to you to discuss your requirements. You may also want to take advantage of our free CV review.
By working closely with you to understand your requirements we endeavour to ensure that we produce a CV that you are completely happy with. We always aim to ensure that our clients are in receipt of a CV that they are entirely happy with, which is why we will always amend your CV until you are fully satisfied.
The supply of services and personalised goods, as detailed in Distance Selling Regulations 2000: the consumer will not have the right to cancel the contract once work has commenced on the order. A refund will only be issued if a cancellation in writing is made before work has commenced.